Maintenance
Improve the way your equipment performs by starting with a more systematic approach to preventive maintenance. Emhart Glass offers practical, cost-effective preventive maintenance programs designed to keep your machines running reliably and continuously.
Our maintenance program gives you assurance that all maintenance and repairs are in accordance with Original Equipment Manufacturer's (OEM) standards. An experienced Service Engineer goes to your plant regularly to perform contracted services and is available to discuss key issues with plant and line managers. We also offer contracted repair programs that help you take advantage of planned downtime and facilitate your maintenance budgeting.
When our customers encounter technical problems that cannot be addressed with internal maintenance staff or via Emhart Glass technical phone support, a customer visit is usually required for troubleshooting and resolution of the problem. Emergency or "demand" repair is available from Emhart Glass 24 hours, 7 days a week to assist plants with technical machine problems. For emergency service, Emhart Glass dispatches a Service Engineer to quickly restore equipment operation and therefore minimize downtime. Service Engineers can be dispatched from the local unit or on a global basis to satisfy the customer request.
Planned maintenance to rebuild mechanisms or update hardware and software is scheduled in advance to coincide with planned downtime, usually coordinated with plant and equipment upgrades. For the purpose of planned maintenance, Emhart Glass offers parts kits to accomplish field rebuilds and upgrades. Product field rebuild kits are currently available for the 565 Servo Shear Mechanism and the T300 controller. These kits allow the Service Engineer to rebuild the equipment without it ever leaving the plant.
In addition to emergency and planned repairs Emhart Glass now offers preventive maintenance programs for our equipment. Our customers are realizing that preventive maintenance is a "shift" from emergency repair to prevention. Preventive maintenance activities are more predictable and facilitate the plant maintenance budgeting process. Preventive maintenance is planned and scheduled with the customer. Emhart Glass Preventive Maintenance Modules define the specific activities (scope of work) that are to be undertaken by our Service Engineer during periodic visits to the customer's plant. The modules define daily, weekly, monthly and even quarterly maintenance activities.
As part of a preventive maintenance program, Emhart Glass will also specify the replacement wear parts that would need to be replaced during each maintenance interval. These parts can either be purchased directly from Emhart Glass or held at the customer's facility on a consignment basis.
Preventive maintenance programs are offered to our customers on a contract basis. This means that our customers enter a Technical Service Agreement (TSA) with Emhart Glass for services over a period of time, usually one year. The TSA defines the scope of work and service fees. Preventive maintenance contract appendices usually contain such information as equipment lists, visit schedules and excerpts from the maintenance modules being proposed.
Pricing for emergency service is at the standard daily service rate. Contract services for preventive maintenance are priced based on the type and quantity of equipment to be maintained at the customer's plant. Since there is an economic benefit to "buy" services in advance, pricing under the service contract will save the customer money. To obtain more information about our maintenance programs, please contact your Emhart Glass representative.
Our maintenance program gives you assurance that all maintenance and repairs are in accordance with Original Equipment Manufacturer's (OEM) standards. An experienced Service Engineer goes to your plant regularly to perform contracted services and is available to discuss key issues with plant and line managers. We also offer contracted repair programs that help you take advantage of planned downtime and facilitate your maintenance budgeting.
Preventive Maintenance
- Periodic maintenance activities for Emhart Glass equipment: daily, weekly, monthly or according to your needs
- Defined workscopes included in all Emhart Glass' Preventive Maintenance Modules
- Identification of replacement parts
- Performed by experienced Emhart Glass Service Engineers
- Documentation provided for customer record keeping
- Easy availability of parts
Emergency and Planned Repair
- 24 hour coverage; 365 days per year
- Troubleshooting and repair
- Mechanism and machine rebuild or repair
- Component and system overhauls
- Replacement of wear parts
- Cost effective parts kits
- Planned around scheduled downtime
When our customers encounter technical problems that cannot be addressed with internal maintenance staff or via Emhart Glass technical phone support, a customer visit is usually required for troubleshooting and resolution of the problem. Emergency or "demand" repair is available from Emhart Glass 24 hours, 7 days a week to assist plants with technical machine problems. For emergency service, Emhart Glass dispatches a Service Engineer to quickly restore equipment operation and therefore minimize downtime. Service Engineers can be dispatched from the local unit or on a global basis to satisfy the customer request.
Planned maintenance to rebuild mechanisms or update hardware and software is scheduled in advance to coincide with planned downtime, usually coordinated with plant and equipment upgrades. For the purpose of planned maintenance, Emhart Glass offers parts kits to accomplish field rebuilds and upgrades. Product field rebuild kits are currently available for the 565 Servo Shear Mechanism and the T300 controller. These kits allow the Service Engineer to rebuild the equipment without it ever leaving the plant.
In addition to emergency and planned repairs Emhart Glass now offers preventive maintenance programs for our equipment. Our customers are realizing that preventive maintenance is a "shift" from emergency repair to prevention. Preventive maintenance activities are more predictable and facilitate the plant maintenance budgeting process. Preventive maintenance is planned and scheduled with the customer. Emhart Glass Preventive Maintenance Modules define the specific activities (scope of work) that are to be undertaken by our Service Engineer during periodic visits to the customer's plant. The modules define daily, weekly, monthly and even quarterly maintenance activities.
As part of a preventive maintenance program, Emhart Glass will also specify the replacement wear parts that would need to be replaced during each maintenance interval. These parts can either be purchased directly from Emhart Glass or held at the customer's facility on a consignment basis.
Preventive maintenance programs are offered to our customers on a contract basis. This means that our customers enter a Technical Service Agreement (TSA) with Emhart Glass for services over a period of time, usually one year. The TSA defines the scope of work and service fees. Preventive maintenance contract appendices usually contain such information as equipment lists, visit schedules and excerpts from the maintenance modules being proposed.
Pricing for emergency service is at the standard daily service rate. Contract services for preventive maintenance are priced based on the type and quantity of equipment to be maintained at the customer's plant. Since there is an economic benefit to "buy" services in advance, pricing under the service contract will save the customer money. To obtain more information about our maintenance programs, please contact your Emhart Glass representative.