Customer Service

Your solution for mastering your FlexIS controls

FlexIS Remote Service helps you to master your powerful FlexIS controls.

A FlexIS expert with extensive experience in machine operation, trouble shooting and maintenance stands virtually at your side for in-depth diagnosing, resolving of issues and consulting. In many cases the time consuming and costly dispatch of a service engineer can be avoided.

FlexIS Remote Service increases productivity and reduces downtime for both experienced as well as new FlexIS users.

Your solution for unleashing your potentials:

With the detailed knowledge of your current equipment condition, your past investments can have the maximum potential. Emhart Glass can partner your operation with a mechanical, electrical or process auditing program to allow you to identify areas where productivity or machinery life time can be increased. This expert assessment will allow you to fully capitalize on these past investments and provide you with valuable information for future decisions.

Your solution for a correct installation

As your preferred partner, Emhart Glass provides the installation and commissioning package that you choose to select and your equipment deserves.
The chosen package that you decide upon is a product in itself. This is why the choice is yours.
Ranging from the confirmation of your own installation before start up, to a complete installation and commissioning package enabling you to stand back and monitor, we have the package that suites you.

Your solution for reaching stable production efficiently

Starting up the production on a new installation poses several challenges that Emhart Glass can help you to master.
Emhart Glass today provides the options that you choose for equipment start up support and assistance.
Ranging from on site support to advise you of the requirements during start up to giving us the start up responsibility and letting us take the lead, the choice is yours.
The start up support level of your choice.

Your solution for new horizons in container forming

Production support when you need it most.
With our team of production specialists, Emhart Glass offers you a vast range of experience and knowledge. With their skills and experience coming from all over the world, we cover container forming challenges in all processes.
We understand your process, your needs and your goals. We will partner with you to enable you to succeed in reaching the desired targets by composing a production assistance program that is exactly what you need.
You deliver challenges – we deliver solutions.